To best align with your corporate methodology and best practices, Stratavia’s Data Palette automation platform augments your existing ticketing and change control systems to launch, track and audit the maintenance operations that support and drive your infrastructure. Data Palette leverages standard operating procedures (SOPs) to standardize and automate maintenance operations across platforms (operating systems, applications, databases, etc.) to ensure disparate tasks and processes can all be addressed in a “lights out” manner. These processes can be initiated by team members, scheduled for approved maintenance windows, or triggered based on specific environmental conditions.

This allows you to shift your human and financial resources towards strategic, value added projects rather than time consuming, manually intensive and error prone service and maintenance tasks.

While many vendors can provide solutions to automate portions of the ITIL service management processes, Data Palette provides an integrated solution that can align implementation of ITIL Automation. Improve application availability, support and service delivery disciplines with the strategic ITIL processes of business perspective and application management. 

For more information on how you can increase efficiency and better adhere to ITIL standards, visit the Data Palette product page.